CVE Feed
7.1 High

FreeScout is a self-hosted help desk and shared mailbox.

CVE-2026-103985

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, the profile form exposes the onlyassignedtickets permission to its non-admin owner, and UsersController::profileSave() adds or removes User::PERMONLYASSIGNEDTICKETS without checking that the editor is an administrator. A restricted agent can uncheck the option, or submit an ordinary profile save that omits it, to remove the administrator-imposed restriction. The agent can then read and modify conversations assigned to other agents in every mailbox they already belong to. This issue is fixed in version 1.8.231.

Assessment

CVSS
7.1 (v3.1)
Severity
High
Known exploited
Not listed in CISA KEV
Exploit availability
Nothing found in Exploit-DB, Metasploit, Nuclei or public PoC repositories
Published
6 November 2026
Last updated
6 November 2026
Assigner
GitHub_M

CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:L/A:N

At the source

References

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