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6.5 Medium

FreeScout is a self-hosted help desk and shared mailbox.

CVE-2026-62852

FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv. Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assignee data, attachment names, and attachment URLs containing valid download tokens. This issue is fixed in version 1.8.226.

Assessment

CVSS
6.5 (v3.1)
Severity
Medium
Known exploited
Not listed in CISA KEV
Exploit availability
Nothing found in Exploit-DB, Metasploit, Nuclei or public PoC repositories
Published
6 November 2026
Last updated
10 November 2026
Weakness
CWE-200, CWE-639, CWE-862
Assigner
security-advisories@github.com

CVSS vectorCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

At the source

References

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